VoIP Advantages and Disadvantages

March 26th, 2008

Voice over Internet Protocol (VoIP) has been out for some time now but still has not yet received the proper attention from either household users or businesses. Many people have yet to discover the advantages of VoIP compared to the regular phones.

VoIP is a technology that has been commercially available since Level 3 introduced its “softswitch” 10 years ago. In the early years the technology was new and many shortcomings were stopping people from widely adapting such solutions. Lately VoIP has matured a lot and it is a worthy competitor to a regular phone service. Minimum you need a fast internet connection and a PC in order to take advantage of VoIP. Companies might go for more advanced services which include the service to be running to what appears like a regular phone receiver.

Advantages

1. Free or very heap phone calls. Most VoIP providers offer free phone calls to users within the network and the rates to regular analog phones are almost free. Rates for local calls and calls to mobile phones are generally high but still lower than standard phones. International call rate is were one will see the most savings when using VoIP telephony. No more monthly fixed charges of the local telephone companies.

2. Per second charging. Most VoIP companies will charge you for the exact amount of seconds used and they will let you know how much you have spend on each call at the moment you are making it.

3. An international phone. A VoIP phone does not have country boundaries. You can take it with you wherever you go. And the same rates apply regardless of where you are when you use it.

4. 3-way calling, call forwarding, callback services and caller ID are usually standard features (free) with VoIP companies. Those are normally charged extra for, by the traditional telecommunication companies (telcos) .

No system is without its disadvantages

1. Depended on a high speed Internet connections. When the Internet is congested or the connection is slow, phone call quality can be deteriorated and of course when there is no Internet connection a VoIP call cannot go through.

2. VoIP voice quality is in general lower than standard phones. Internet connection speeds determine how fast the voice packets can be transmitted, computer processor speeds determine how fast the packets can be compressed and uncompressed, the choice of codecs used for the compression also take a part in the general quality of the service. As a rule of thumb the faster the connection and the fastest the computer (together with good compression codecs from the VoIP company) will make up for a service that is generally regarded as acceptable.

Overall, VoIP is a great low cost alternative for communication. VoIP are not just a fab that is going to go away. Its not just for kids to talk to their friends on their PCs. Many companies that depend on international communication are already making use of such services in order to lower their operating costs. Major corporations have done some significant research to fix the disadvantages of VoIP service, as well as improve the overall quality. With all of the improvements continually going on with VoIP, it will soon be accepted by everyone as an acceptable alternative to PSTN.

WebACall.com is a VoIP provider offering free PC to PC Internet phone calls and very low international calling rates for PC to Phone and device to phone services.

Choosing SIP VOIP

March 17th, 2008

Are you searching high and low trying to figure out which SIP VOIP service provider is for you? It can be a difficult decision for anyone, particularly since there are several providers available on the market today. They all tell you that their service is the best and the cheapest, but how can you really know? There are a few different things that you should be looking at and considering before you decide on any one provider.

These things include:

• Features

• Customer Service

• Price

• Customer Satisfaction

These are all important aspects of any service provider and SIP VOIP is no different. The one thing you want to do is look at the different service providers and determine which features are most important for you.

For instance, perhaps a feature such as Caller ID Name, in which the name shows up with the telephone number on the caller ID is important to you. Some VOIP companies offer this as a standard feature and some do not.

Perhaps a hardware type of SIP VOIP is for you, then you would want to choose a provider that is based on hardware instead of software. Most companies offer the following as part of their standard package:

• Standard Caller ID

• Call Waiting

• Three-Way Calling

• Call Forwarding

• Voicemail

• Email Voicemail

• Free Subscriber Phone Calls

If you want additional features, you may either have to pay more or find a provider that offers them, as not all providers offer all features. Some VOIP providers offer call transfers, in the event of power failure they will forward calls, busy call forwarding, no answer call forwarding, call blocking from anonymous callers, automatic redial, call return, and so much more.

You might even be able to block you own outgoing calls, block telemarketers, get a customized caller ID contact list, enjoy distinctive rings, or even use a do not disturb feature.

Finding the right VOIP provider means looking for the price and features that are most important to you. Some providers offer the ability to fax and accept faxes right over the telephone, as well as offer 800 telephone numbers.

When looking at price, be sure to look at the number of minutes included. Some providers will offer a by the minute rate, an unlimited local calling rate, or even a package that allows you to call any number within a certain area or country without any extra charges.

Article written by Van Theodorou, he will help you slash your telecom expenses over 43%. For a free analysis or phone consultation go his site for business long distance

Small Business Telephone System with VoIP

March 7th, 2008

If you are changing your small business telephone system from a traditional dedicated fixed landline to the newer VoIP technology, there are some things you need to have in place to change successfully.

1. Internet Connection

To route your calls over the Internet instead of over the existing telephone fixed landlines, you need to have a powerful Internet connection and equipment to connect and communicate with.

If your small business is using a DSL or cable modem for your Internet connectivity, you need to research the bandwidth needed for of VoIP communications (Voice over Internet Protocol).

If you are one of 1-2 employees, then DSL or cable should work fine to meet your needs. DSL and cable modems are not ideal for VoIP, but they do work acceptably well for a very small office of just one or two people.

If your office grows to more than 2 users, your small business telephone system needs to grow also. It is time to consider a more robust Internet connection.

The standard DSL and cable modems offer you a quicker download than upload speed. This generally works fine for general computer usage, but it won’t work so well for voice communication.

So, you will need to make sure that your Internet connection can support both the upload and download speeds that you need to have clear and consistent voice communication.

2. How Much Bandwidth?

The industry standard is enough bandwidth for about 1/3 rd of your employees to be on the telephone at the same time … so if you have 30 lines, you should then have enough bandwidth for 10 to be used at any one time. With a business of this size, your small business telephone system will usually require a T1 connection to the Internet.

One of the best things you can do is to work with a provider who can support both your VoIP and Internet connection needs. This will insure that you have the bandwidth necessary to get both your calls and data needs taken care of.

3. Hub vs. Switch

In addition to bandwidth to the Internet, internally you should be using switches on your network rather than hubs. While hubs are fine for electronic data transmission, the transmission of voice over your network necessitates the need for switches to be used.

4. Media Gateways

If you already have a small business telephone system in place, such as a small PBX system, you can purchase a device called a “media gateway” to connect your existing phone system to the Internet without having to replace all of your phones and equipment.

This will save you money from the equipment that would have to be replaced to upgrade to VoIP services.

Moving your small business telephone system over to VoIP requires some pre-planning and consultation with an Internet provider. An experienced provider can offer the equipment and the know-how to make your move to VoIP quickly and without any inconvenience for your employees.

Converting to a VoIP small business telephone system, Louisiana and Mississippi businesses look for experts with advanced technology for their offices. At Mark L Gray & Associates, http://www.marklgray.com/, they offer exceptional service and support for a full range of office telephone systems and wireless solutions.

Internet Telephony - For Better Calls and Greater Savings

February 26th, 2008

The terms VoIP and Internet telephony are nothing new. Many of us who are residing in the present day world have heard one thing or the other regarding any one or either of them. Moreover, there would be quite a few among us who would also be aware of the significance of these two concepts in facilitating hassle free and cost efficient long distance communication. As a matter of fact, the implementation of VoIP is evident in different spheres and holds a lot of promise in both residential as well as corporate use.

However, for the uninitiated, we would be going into a brief description of Internet telephony, before we proceed further. The public switched telephony networks are now a thing of the past; such networks and services are now increasingly being replaced by Internet telephony. Internet telephony is an advanced telecommunications service, wherein the users are able to route their calls over the internet. The concept has transgressed geographical domains; it has also changed the way a person can communicate with another.

In Internet telephony, a particular procedure is followed for the transmission of voice and other data. First and foremost, the analog signals are converted into digital ones. Then the signals are compressed to conform to established Internet protocols. In the third step, the digital data packets are routed over the internet. This process is followed at the receiver’s end - albeit the other way around.

Small and medium establishments as well as large corporations that are having a presence outside their own national territories can now make the most of these services. They can now communicate quite easily and economically through subscribing to one such solution. A monthly fee is all that would be needed for any such organization to route their voice traffic through a high speed internet network. Network integration is another possibility that can be explored. Separate networks for voice and data can now give way to a single network that is capable enough to handle both. This would ensure a reduction is networking costs - and translate into better profit margins for the corporate users going in for the same.

Apart from cost efficiency, the other factors that influence the decision of corporate users in favor of IP telephony solutions are mentioned below:

1. Integration of infrastructure: With a switch to VoIP or IP telephony, there is an integration of the existing infrastructure with the new one. A new infrastructure comes in place that is capable enough to deal with a comprehensive array of communication needs.
2. Availability of innovative applications: With IP telephony, the corporate users can prepare themselves to be at a very happy place, wherein they are able to enjoy the benefits of several high-end and innovative applications of Voice over IP. These multimedia and multi-service solutions go a long way in augmenting the profit margins of the different organizations.

To know more about this telephony, visit: Internet Telephony including various enhanced quality VoIP Services.

Vonage And The State Of The Residential VoIP Industry

February 25th, 2008

Considering their recent legal and customer service issues….Vonage did no favors to the residential VoIP industry. Neither did the untimely and messy demise of SunRocket. So just where do things stand now…and where may they be headed?

Vonage’s biggest competition (and other independent VoIP providers) continues to mainly be the larger phone and cable companies, especially the ones that are bundling all of the various features (tv, internet, and phone).

Outside of the cable companies, Baby Bells, I think right now there are too many companies to list and too many companies without a successful plan thrown in the mix (think SunRocket).

For budget VoIP, there are lots of options today still. However, the legal issues that hit Vonage will likely bankrupt any of the budget providers. Although there’s a strength in numbers that reduces the odds of any major issues should that happen, unlike the SunRocket fiasco.

Right now the market is pretty much a free for all and too many people are jumping into the business without truly understanding it. E.g., “We have VoIP! It never works!” These companies don’t do the research into networking. Any glitches on the network will affect calls, call quality, etc. They dish out mega bucks (SunRocket) and flunk out because they’re so focused on solely one portion of it.

The common concern in VoIP applications is a flurry of issues from the home based segment: One Way Audio, dropped ATA connections, etc. If you really look at what is happening, specifically who is being used for the internet connection (e.g. Cable companies + VoIP = headache), and what equipment is used, you’ll see a pattern. It’s the internet provider not the VoIP service provide who is at fault in over 95% of the cases.

But the general public as a whole just doesn’t understand this. Until they do it will continue to be an uphill battle for residential VoIP providers.

Far too many companies don’t take this into consideration on the home segment. Think about Farmer John or Grandma Jane who know next to nothing about the technology calling your company for help that has nothing to do with you. “Your VoIP service sucks! Now I can’t even get onto Yahoo!”. As a courtesy you would help them even though their cable provider or ISP is to blame. So how do you offset costs from that?

Companies such as Cox, Comcast, Qwest, etc. are providing reliable service for a fair price and offer “all you can eat” packages with arguably descent customer service to boot. As companies such as Cisco further refine technology for the Cable/Carrier markets, more and more options are going to present themselves (such as DOCSIS 3.0 = 100Mbps +, etc), and the market for companies with the copper/fiber to your home are in a great position to control the experience and leverage existing business (think Verizon’s Fios).

However, I would argue that wireless companies are in greater position to displace or contend with companies such as Vonage. Again, you have a company that owns the transport, technology evolving at an amazing pace (e.g. WiMax, etc), and now you have a mobile delivery that will get better with time. I believe that options allowing for mobility and a cheap delivery to the masses is incredibly important (who doesn’t have a cell phone these days?), and I believe that if you own the delivery method, you are in a great position to provide cost effective solutions to the consumer.

Many arguments can be made about the current stability of wireless, but I’m optimistic that it cannot get worse :) . In addition, many arguments can be made about regulation surrounding these markets and that too can sway arguments - but politics drive me nuts, so I digress. I’ll stand by and argue that those in control of the delivery medium (wireless, copper, fiber, etc) are in the greatest position to provide good customer service, have the resources to ride thru legal issues, etc. because they have the benefit of an annuity stream …. and additional value added services should be a ‘no brainer’ for them.

Michael is the owner of FreedomFire Communications….including DS3-Bandwidth.com and Business-VoIP-Solution.com. Michael also authors Broadband Nation where you’re always welcome to drop in and catch up on the latest BroadBand news, tips, insights, and ramblings for the masses.

VoIP As We Know It Today - A Cost Efficient And Effective Tool

February 22nd, 2008

Voice over Internet Protocol technology has always been around and is not a new phenomenon anymore, but its increasing popularity has caused an increment in its demand for a remote support. This growing technology has emerged and made its name and is continuously affecting the lives of many people and establishments, everywhere worldwide.

Better system communications at a lower cost and make unlimited real-time communications is what some major companies and other industries are taking advantage of as they are now hooked with this technology. Not only does it provide rich media content management by providing multimedia access and transmissions, it also makes them run their businesses more productive by lower costs incurred by the companies but with a more effective tool for success.

Ordinary individuals make use of voice over internet protocol to communicate with their loved ones at a lower cost. The surge of this technology has swept the world with its revolutionary features. The transformation of analog vice data into a digital data is transmitted to the internet connection. The savings on valuable bandwidth because of the fact that digital data is smaller has done wonders to the way people communicate.

Voice over internet protocol is a flexible collaborative solution because of its technological architecture. It may be complicated at first glance, but the fact is that its concept is really simple. Any form of communication, be it fax, phone calls, conference calls that travel through a traditional telephone line can also travel through an internet protocol which is digital. This VoIP technology does transmit digital packets, in the way emails and the like are transmitted.

The life of the contemporary world is indeed through communication, and now voice over internet protocol is changing the way we see it. It has become an indispensable part of our daily routines, minus the extra costs and plus the savings we get from using such.

Mina Togonon is a Journalism graduate and loves to write anything that captures her attention. Contact the author directly for further information.

Branded VoIP Resellers - Growing with Time

February 21st, 2008

The way we communicate is never the same as before-what with the advent of innovative IP technology. Voice over Internet Protocol, or VoIP as it is commonly called, is getting more and more popular with each passing day - thanks to the cost efficiencies that it can bring about in the organizations going in for the switch from traditional telephone systems to IP telephony. The demand for this innovative technology and its applications is growing each day. From large corporations, SMBs, contact centers, call centers to individuals as well as residential users, different entities from diverse backgrounds are going in for this change. The importance of branded VoIP resellers can be understood in this context.

As a matter of fact, the business opportunities in the domain of VoIP reselling cannot be denied any longer. However, potential resellers need to understand certain factors before jumping into the reselling bandwagon. They should be aware of the interplay of different factors that motivate a customer to make that all important decision in favor of voice over IP. A basic understanding of the causes behind the failure of several startup companies in VoIP reselling could be of help. It always pays to enter the highly volatile domain of IP telephony armed with all this knowledge.

There are quite a few service providers of repute that offer branded reseller services to startups, SMBs and other interested corporate entities. The VoIP resellers, or corporates wanting to make their mark in this sector, can make the most of these services to set up their own businesses. They can then cater to the needs of the clients in their respective geographical domains and devise attractive deals and packages for their use. A VoIP reseller-armed with a proper business plan - can change the way it conducts itself in the corporate world.

A branded reseller of VoIP can sell the voice minutes obtained from a service provider under their own brand names. And it does not take a lot of effort to become one. Many of the reputed providers of these services offer business plans for VoIP resellers-wherein they are able to sell the products and services - as well as build their brands in the process. However, the resellers going in for such a VoIP business reseller opportunity should take care of certain factors. They should ensure that a technical support is in place - 24 hours a day and 7 days a week.

To know more about these reseller services, visit: Branded VoIP Reseller witnessing reliable and quality VoIP reseller programs

Why VOIP Is In Your Budget

February 20th, 2008

Many business are implementing VOIP (Voice Over IP) to save mula on communication expenses. By harnessing the power of the Internet to make phone calls, long-distance contact with clients and customers doesn’t have to drain company coffers. VOIP is an inexpensive way to set up a phone system for your business, but it becomes even more cost-effective if you can set it up on a budget.

One way to save mula on a VOIP network is to make use of open source software. Trixbox is open source software that allows you to set up VOIP without the added expense of purchasing a commercial application. An open source telephony engine and tool kit, Trixbox is the best VOIP program you can find that doesn’t cost a cent. You can download this program for free from the Trixbox website and use it to seamlessly integrate VOIP into your business.

The most renowned open source telephony program in the world, Trixbox is flexible to the needs of your business, as it can be configured as the core of an IP or hybrid PBX, to switch calls, manage routes, enable features, and connect callers through analog and digital connections.

TIP: Voice over IP (VoIP) can provide a great ROI for your business.

In addition, Trixbox can run on Linux, Mac OS X, Open BSD, FreeBSD, and Sun Solaris with everything you expect from a higher-cost proprietary PBX. The flexibility of Trixbox is its greatest asset, allowing your company to handle VOIP in multiple protocols with almost all standards-based telephony equipment in conjunction with affordable hardware.

Combine Trixbox with Cisco 7940g IP Phone hardware and you can establish a VOIP network at the office on a shoestring. Cisco 7940g IP Phone hardware lets you enjoy the benefits of VOIP without sacrificing the features and convenience of a standard business phone. Cisco’s IP phone hardware has the potential to increase workforce productivity, increasing profits. The IP phones from Cisco are available with color LCD displays, and dynamic soft keys for call features and functions. The phones provide support for information services with XML capabilities to expand IP phone systems. You can customize Cisco IP phones so that users can access information such as stock quotes, directories, and online content through the phones.

If you purchase recertified servers to set up VOIP, you can save even more mula. Re certified servers are sold at a fraction of the original cost, but operate just as well as new servers. Re certified simply refers to the fact that the equipment was returned by another customer, but never used. The manufacturer tests the merchandise again to ensure proper functioning, repackages it, and sells it for a reduced price. Re certified servers can’t be sold as new, even though they are good as new, so they are re-sold for much less than the original asking price. Purchasing re certified servers is an effective cost-saving strategy for any company wanting to establish a VOIP network on a budget.

Things to know when buying from a reseller:

What is the refurbishment/testing process?

Ask the dealer before placing any orders what steps they perform on their refurbished Cisco and refurbished Juniper prior to shipping product. You want to be sure that it involves more than blowing the dust off.

Hardware with a warranty vs. hardware that is sold as is: Be aware of the difference. The former is guaranteed , the latter case might work, it might not. What the seller is telling you is that , best case, they have not bothered to test it or, worst case, it might be damaged or not work at all. Once you purchase hardware on an as is basis, you have little or no recourse if it fails to work.Ask for bank references:

At a minimum a bank will tell you when the account was opened. If an account has been opened for several years, then it indicates a viable, ongoing business vs. a fly-by- night shop.

Serial numbers:

Be sure all used Cisco and Juniper hardware has valid and intact serial numbers. Missing or incomplete serial numbers are a red flag and could possibly indicate stolen hardware. This warning is especially true if the price is very attractive.

Jason Brashear is a professional writer specializing in computer networking technology. He often recommends to his clients select used or refurbished cisco routers and used or refurbished cisco switches instead of paying full price for new computer networking equipment. Visit more of his writings at www.teksavers.com/content/.

VoIP Solutions - Enhances Productivity With Minimum Input

February 18th, 2008

The motive of any business or corporate house is to enhance the productivity and gain more profits with minimum input. The businesses on outsourcing or with a global presence are availing the benefits of internet telephony solutions for the same. With the emergence of high-end communication, cost of calling or other services over the Voice over IP has significantly lowered down compared to the traditional telephony costs.

As a matter of fact, statistics reveals that popularity of VoIP solutions has spread in the different sectors of the industry. With its benefits and high-end services, IP solutions have widened scope to residential users also. The benefits seem more clear when we take into account the fact that the internet telephony solutions provide long distance or over sea calls at lowers rates.

The increase in ratio of people using VoIP solutions for their daily or business communication needs has raised the importance of solution providers. As a matter of fact, the tough competition among providers has motivated them to offer bundled services that includes call waiting, call forwarding, 3-way calling, call conferencing and so on. Therefore, while opting for the best VoIP solution provider, users must check the additional features and compare offers from other providers.

The VoIP business solutions work smoothly on the packet switching technique. The internet is the front runner in the entire process, as it digitalises the analog voice signals to compressed IP packets. The best part of the compressed IP packets is that it allows users to transmit data, images and video through a single network. This high-end communication solution via internet is cheaper, as it detours other related surcharges, unlike PSTN services.

The impeccable connectivity options and availability of round the clock technical support enable business houses to enjoy calling with excellent voice communication. Lastly, the VoIP industry is fast increasing as it assures users and business houses with features like reliability, security, cost efficiency and scalability. Thereby, these features offer a definite hike in the revenue of any business user actively involved in this field.

To know more about these solutions, visit: VoIP Solutions offered by one of the best VoIP Providers.

VoIP Carrier Services - The Next Idea In High-End Communication

February 15th, 2008

The use of the Internet has grown significantly over the years. From college going kids, bored housewives, and students to on-the-move professionals, office goers, and businessmen - many people from diverse social, economic and demographic backgrounds are having access to the world wide web for one reason or another. The atmosphere is conducive for more specific applications of this world-wide connection of computer networks. The increasing importance of VoIP carrier Services can be understood in this context.

As many of us know, Voice over IP has changed the way one can communicate and that too quite radically. In this process, the voice is first converted into digital signals and then transferred over the internet. With a “broadband” internet connection, the call quality is good and the costs of making calls are also significantly low. There is ample demand for this cost effective way of making calls. VoIP carrier services cater to this demand and ensure that users remain more than satisfied with the services on offer.

VoIP carrier services are used by next generation carriers, corporate users such as contact centers as well as individual users. The quality of service (QoS) issues become important when any of these entities are in the process of selecting a service provider to cater to their specific needs. The providers of the wholesale carrier services, for instance, need to have many ‘points of presence.’ Moreover, the routes have to be all encompassing to maintain call clarity and minimise latency during the process of making calls.

The availability of proper technical support - at all times - is another important factor that would sway the subscription decision in favor of one VoIP carrier service provider over the next. Some of the ‘best’ VoIP carrier services come with 24 x 7 customer support. Another feature that distinguishes one provider from the next is the competitive rates at which it is delivering its services to its clients.

To know more about these services, visit: VoIP Carrier Service offered by one of the leading VoIP Provider.